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service level agreement

Allg. acuerdo de prestación de servicios; acuerdo sobre el nivel de los servicios
micr. contrato de nivel de servicio (An agreement between two or more parties describing the deliverables, support, and communication that each party will provide to the other)
Tech. acuerdo de nivel de servicio
service-level agreements
vereint., Buchhalt. acuerdos de nivel de servicios
 Englisch Thesaurus
Service Level Agreement
Abkürz., IT SLA
service level agreement
IT An agreement, preferably documented, between a service provider and the customers/users that defines minimum performance targets for a service and how they will be measured
Service Level Agreement
: 2 Phrasen in 1 Thematik
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